How it works

A reseller model, built around the consumer sale

MorCommerce sources products and subscriptions from partners and resells them to consumers in its own name. There is one merchant on every transaction: us.

  1. 1. Partner signs a reseller agreement

    The partner authorises MorCommerce to sell defined products and subscriptions at agreed prices. We complete identity and business verification and confirm the partner has the right to sell them.

  2. 2. The consumer buys from MorCommerce

    At checkout the consumer agrees to MorCommerce's Terms of Sale and pays MorCommerce. Tax is calculated and added where it applies. The receipt and the card statement both show MorCommerce.

  3. 3. The order is fulfilled

    Once payment succeeds, the order is fulfilled. Shipped products are dispatched by the partner on MorCommerce's behalf with tracking, and anything delivered online is available straight away. Subscriptions renew automatically until cancelled, and every charge is receipted by MorCommerce.

  4. 4. MorCommerce supports the customer

    Billing questions, cancellations, refunds and disputes come to MorCommerce. Consumers can self-serve through our billing help centre or contact us directly.

  5. 5. The partner earns a supplier fee

    MorCommerce pays the partner a revenue-share supplier fee on net sales, with statements showing sales, refunds and fees. Partners are suppliers. They never receive consumer payments directly and are not merchants on our payment accounts.

Responsibilities

Who owns what

ResponsibilityMorCommercePartner
Checkout & payment processingMorCommerce—
Terms of sale with the consumerMorCommerce—
Name on the card statementMorCommerce (MORCOMMERCE.COM)—
Sales tax & VATMorCommerce—
Billing support, receipts & cancellationsMorCommerce—
RefundsMorCommerce—
Chargebacks & dispute liabilityMorCommerce—
Fraud screeningMorCommerce—
Product quality & creation—Partner
Right to sell the product (IP, licences, authenticity)—Partner (warranted in the agreement)
Shipping physical ordersShipping policy, tracking & customer contactShips on MorCommerce's behalf
Product support (usage, defects, access)SharedShared
CompensationPays revenue-share supplier feeReceives fee as a supplier

Subscriptions

A clear lifecycle for consumers

Subscribe

Price, billing period and renewal terms are shown before payment.

Renew

Automatic renewal on the stated cycle, with a receipt for every charge.

Cancel anytime

Cancel from the receipt email or by contacting us. Access continues to the end of the paid period.

Sell your products through MorCommerce

Tell us about your products. We review every enquiry and reply within two business days.

Become a Partner